1. Q. How far in advance can I reserve my bounce house or any other rental?
A. The earlier you can make your reservation the better your chances of getting the date & equipment you want.
We appreciate as much advance notice as possible, but we will always work with you on last minute request.
2. Q. How long can I keep the Bounce house or other rentals?
A. The standard lenght of rental is 8-hours, however each reservation is given personal attention and we will be
as flexible as possible when working with you and you schedule.
3. Q. Do I need to provide or do anything special?
A. We will provide and set up all necessary equipment. The blower motor will need to be located within 50ft of a
standard electrical outlet. An area that has been cleared of any debris or pet droppings will keep the setup process
quick & effcient.
4. Q. What should I expect on the day of the event? How does the process work?
A. We will deliver and setup the unit at a prearranged time. Before and during setup we will discuss placement options
for the unit, review the rental agreement, and go over any questions regarding safety, proper use, and any other topic
you wish to discuss. If payment has not already been made, it will be due upon setup of the unit.
5. Q. Where can I have the Bounce houses setup?
A. A Bounce house can be set up in many different places on your property. The surface must be mostly flat and relatively
firm-grass, concrete, asphalt, and smooth gravel are all acceptable. We will anchor the unit either by driving stakes into
the ground or by using sandbags where stakes cannot be used. How much space is required for setup and proper use of
the Bounce house? 20'ft x 20'ft is more than big enough for the standard Bounce houses. Combo units require 35'ft x 18ft.
Water slides vary in sizes and will need to be discussed during reservation.
6. Q. How safe are your Bounce Houses?
A. All of our Bounce houses are new, clean, and well maintained. It will be necessary for an adult to be in direct supervision
of jumpers at all time. By following basic rules all children will be safe and have a great time. If you need someone to stay
with the unit to supervise the jumpers, We can provide an attendant for a minimal cost.
7. Q. Do I need an attendant?.
A. There should ALWAYS be someone supervising any inflatable. The most important duties of an attendant are limiting the
number of children in or on the inflatable at one time, making sure that the children are all of similar size and controlling the
behavior of all participants. We can provide attendant for an additional charge.
8. Q. How many kids can you have in the Bounce house at a time?
A. Usually around 6 or 7 kids but it really depends on their size. The best way to keep the Bounce houses safe is to separate the
smaller kids from the bigger kids.
9. Q. What happens if I need to cancel or reschedule my reservation?
A. Simply give us a call or send us an email as soon as you know you need to cancel. If you need to reschedule your reservation
we will work with you to choose another day. We do request that you provide us with as much advance notice as possible. The
sooner we know about the need to reschedule the more flexible we can be.
10. Q. Is a deposit required to reserve your date?
A. No deposit is required to reserve your equipment, due to the change of weather in Central Florida we much rather not tie up
anyones cash. We do ask for a courtesy call if you decide to cancel as soon as possible.
11. Q. What if the inflatable is damages during my event?
A. If there is a defect in the inflatable, there will be no charge. Depending on the situation, if the inflatable is damaged due to a
preventable circumstance.. (ex. dog chewed on it, someone cut it with a knife, or sharp object on clothes, or SILLY STRING),
then a repair fee will be incurred.
12. Q. Are there any cleaning fees?
A. We expect to receive our inflatables back in a fairly clean condition. We realize that children in and out of it all day, can allow
grass to enter by means of their socks. We will not charge for cleaning this. However since you will receive a list of general rules
at the time of setup, any food, drink stains or not following any other listed rule of this nature will result in a minimum $50.00
clean-up fee at the time of pickup. The inflatable will be inspected before its packed up at your location.
13. Q. Are the Bounce houses clean?
A. Yes, We pride ourselves on having clean and sanitized equipment.
14. Q. What are the rules when using a Bounce house or Inflatable?
A. Generally speaking, no food or drink, no shoes, no sharp objects, no visible metal zippers, no medical conditions including
pregnancy, no wrestling/roughhousing, no hanging on the netting or tops, no flips, NO SILLY STRING and NO SAND. We
will provide a safety sheet upon arrival.
15. Q. What do we do if the Inflatable is up and it begins to rain?
A. Unplug the blower and move it out of the rain while you let the inflatable deflate. Once the unit deflates tarps will be provided
when the chances of rain are 20% or more on that day to try and keep the unit as dry as possible. Once the rain stops, plug the
blower back in and wipe down any wet surfaces to avoid slipping. The vinyl gets very slippery when wet. The kids just want
to have fun they do not care if it just rained.
16. Q. What payment methods do you accept for rental items?
A. We currently accept cash, checks, money orders, all major credit cards(credit cards are subject to a 3% surcharge)
A $35.00 fee for bad checks will be incurred, in addition to the rental fees and any legal fees.
17. Q. What time will the rental equipment arrive at my location?
A. Our NORMAL delivery times are between 730am & 11-am. This is our NORMAL delivery window and is not guaranteed in
any way. However, if we do realize that we will be later than 11am, we will try to call and let each customer know as well as
to find out what time their particular event starts so that we can try to get to that particular location before the event begins.
18. Q. What time will the rental equipment be picked up?
A. The pickup of rental equipment starts just before dark to make sure that each customer has the equipment until the end of their
event or party. If you do need the equipment picked up before a certain time, please advise the delivery driver at the time of
delivery. If severe weather is expected in the evening we may call you about early pickup.
19. Q. When do I have to pay for the rental of the equipment?
A. Payment is due in full on delivery of the rental equipment. Cash, check or credit cards (credit cards subject to 3% surcharge)
20. Q. If I have any other questions may I contact you?
A. Sure can any time between 9am-10pm or 24hrs a day via email.
Let's Party Bouncers.